ServiceNow HAMPro-Hybrid Model

India

Full Time

Experienced

We are Hiring!!!
ServiceNow Hardware Asset Management (HAM Pro)-Hybrid Model

Client: Accenture India
Required: ServiceNow HAM Pro
Needed: 3+ years relevant experience

Responsibilities:

Develop and implement plans to improve the Hardware Asset Management (HAM Pro) process and methods.
Configure and you can manage Stockrooms Asset Health Dashboards Hardware Asset Mobile Agents
Integrate ServiceNow with 3rd party systems (e.g. Microsoft Intune) for asset management
Use cases — Process automation and Testing using ServiceNow Flow Designer, Automated Test Framework (ATF) ·
Perform troubleshooting, debugging and problem resolution to ensure operational success ·
Leads and coach technical teams, offering advice and assistance to support efficiencies.
Working 1/2 steps upstream from end-user Collaborating with Stakeholder
Can gather/Know stakeholder requirements and update progress on the project, status of the sprint work.
Keep updated with ITIL Framework and hardware asset management best practices.

Qualifications:

3+ years in GST ServiceNow modules specifically HAM Pro, ITSM, HRSD and integrations.
Experience with architecture of physical and virtual assets in ServiceNow HAM Pro: Stockrooms, Asset Health Dashboards, Hardware Asset Mobile Agents.
Experienced with service integrations (e.g. — Microsoft Intune) into ServiceNow ·
Solid Experience with ServiceNow Flow Designer, ATF and scripting
Strong understanding of ITIL Framework and best practices in hardware asset management ·
Great problem-solving, debugging abilities to solve complex issues
Effective Stakeholder Communication and Project Reporting Skills

Experience in leading technical teams and providing guidance.

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Are currently residing in India?*

ITSM (IT Service Management) experience, how many years?*

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ITIL Framework experience, how many years?*

Automated Test Framework experience, how many years?*

Asset Inventory Management experience, how many years?*

ServiceNow Application Development experience, how many years?*

Hardware Procurement and Vendor Management experience, how many years?*

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