IT Asset Management Analyst

Remote
Full Time
Experienced
HIRING….
We are looking for experience for IT Asset Management Analyst (ITAM Analyst) to support our US team.
Location: Remote/Philippine & Indian Candidates
Employment Type: Full-time/Independent contractor
Duration: Long term
Shift: US Day shift
Responsibilities:
IT Asset Lifecycle Management
·        Maintain accurate records of IT hardware assets within the asset management repository.
·        Manage asset lifecycle processes including procurement, deployment, movement, maintenance, and retirement.
·        Resolve discrepancies in IT hardware asset records and ensure data integrity within asset management systems.
·        Support bulk asset data uploads and updates while ensuring data quality and compliance with asset standards.
Asset Data Governance & Compliance
·        Ensure adherence to IT Asset Management policies, processes, and procedures across supported customers.
·        Validate asset data updates resulting from IMACD activities (Install, Move, Add, Change, Dispose).
·        Monitor compliance with asset tracking and reporting requirements.
·        Assist in maintaining audit-ready asset records.
Operational Support & Process Improvement
·        Ensure asset management tools and systems are functioning effectively.
·        Maintain and update documentation related to asset management processes.
·        Identify gaps between operational delivery capabilities and contractual or service requirements.
·        Escalate and help resolve operational issues affecting asset management service delivery.
Performance Monitoring & Reporting
·        Track service performance against SLAs and ensure key metrics remain within target.
·        Monitor asset management activities and support the leveraged support team when required.
·        Assist in generating reports and metrics related to asset management operations
Collaboration & Stakeholder Management
Qualifications:
·        3–6 years of professional experience, preferably in IT operations, asset management, IT support, or related roles.
·        Foundational knowledge or exposure to IT Asset Management (ITAM) practices and lifecycle management.
·        Experience working with asset management tools or IT service management platforms (e.g., ServiceNow, Remedy, etc.) is a plus.
·        Strong attention to detail and ability to manage large datasets with accuracy.
·        Basic analytical and problem-solving skills.
·        Strong communication and coordination skills for cross-team collaboration.
·        Demonstrated willingness to learn and grow within the IT Asset Management domain.
·        Continuous learner who stays updated with industry trends and emerging technologies
If you are interested send your CV’s to [email protected]   
 
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