Russian Bilingual (IT Service Desk)-Quezon City

Quezon City, Manila, Philippines
Full Time
Peopleplustech
Entry Level

We are Hiring!
Russian Bilingual (IT Service Desk)-Quezon City

Client: Wipro
 

  • Proficient in English/Russian / other required (Read + Write + Speak) and customer centric.
  • Should have knowledge on Operating systems
  • Knowledge on Microsoft products like Outlook, Excel, PowerPoint
  • Diagnosing hardware issues
  • Diagnosing software issues
  • Knowledge ITMS tools (ServiceNow, Remedy etc.)
  • Mobile device and mobile OS knowledge
  • Should be able to identify the process improvements
  • Knowledge on applications support
  • Should be able to troubleshoot and ask logical questions
  • Troubleshooting internet related issues.
  • Knowledge on VPN
  • Knowledge on Remote tools (Bomgar, team viewer, Remote desktop connection etc.)
  • Knowledge on ITIL process
  • Adhering to the customer policies and process
  • Should be flexible for shift"


Send your CV’s to [email protected]
 

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