Senior ServiceNow IT Asset Management (ITAM) Integration Contractor
We are urgently looking for Senior ServiceNow IT Asset Management (ITAM) Integration Contractor to support our US team.
Responsibilities:
Integration Development
Design and implement bi-directional integrations between ServiceNow and SAP Ariba supporting:
Hardware Asset Management (HAM)
Software Asset Management (SAM)
Implement and support ServiceNow Ariba Spoke integrations to:
Retrieve Purchase Order (PO) and Purchase Requisition (PR) data from Ariba
Synchronize PO/PR statuses (Requested, Ordered, Completed, Canceled, Rejected)
Send receiving confirmations from ServiceNow back to Ariba
ServiceNow Configuration & Development
Configure and extend ServiceNow Procurement and ITAM modules, including:
Purchase Orders (PO)
Purchase Requisitions (PR)
Receiving Slips and Receiving Lines
Build and maintain:
Flow Designer flows
Script Includes
REST integrations
Error handling, logging, and retry mechanisms
System Ownership & Data Integrity
Ensure:
ServiceNow remains the system of record for assets and software entitlements
SAP Ariba remains the system of record for procurement
Troubleshoot and resolve:
Integration failures
Data mismatches
Reconciliation issues
Delivery & Support
Support:
User Acceptance Testing (UAT)
Production deployments
Post-go-live stabilization
Provide:
Technical documentation
Knowledge transfer to internal teams
Partner with cross-functional teams, including:
IT Operations
ITSM
Procurement
Finance
Security Operations
Translate business and procurement requirements into technical integration solutions
Support decision-making related to:
Software purchases originating in Ariba
PR/PO closure conditions
Rejected or canceled procurement scenarios
Collaborate with Security Operations to ensure asset visibility supports:
Vulnerability management
CMDB accuracy
Risk and compliance initiatives
Stakeholder Collaboration
Qualifications:7+ years of hands-on ServiceNow experience
Strong experience with:
IT Asset Management Professional (HAM & SAM)
Procurement and PO lifecycle
IntegrationHub and Flow Designer
Advanced server-side JavaScript (ServiceNow)
SAP Ariba Knowledge
Hands-on experience integrating with SAP Ariba APIs
Strong understanding of:
Purchase Requisitions (PR)
Purchase Orders (PO), Contracts, Suppliers
Financial and asset data models
Approval, rejection, and receiving workflows
Integration & Technical Skills
REST / SOAP API integration
Data mapping and transformation
Strong troubleshooting and production support experience
Solid understanding of procurement-to-asset lifecycle processes
Experience with large-scale enterprise integrations
Familiarity with CMDB and asset reconciliation processes
Experience in regulated environments (finance, healthcare, etc.
if you have interested send your CV, to [email protected]