Senior ServiceNow IT Asset Management (ITAM) Integration Contractor

Remote
Full Time
Mid Level

We are urgently looking for Senior ServiceNow IT Asset Management (ITAM) Integration Contractor to support our US team.
Responsibilities:        
            Integration Development 

  • Design and implement bi-directional integrations between ServiceNow and SAP Ariba supporting: 

  • Hardware Asset Management (HAM) 

  • Software Asset Management (SAM) 

  • Implement and support ServiceNow Ariba Spoke integrations to: 

  • Retrieve Purchase Order (PO) and Purchase Requisition (PR) data from Ariba 

  • Synchronize PO/PR statuses (Requested, Ordered, Completed, Canceled, Rejected) 

  • Send receiving confirmations from ServiceNow back to Ariba 

           ServiceNow Configuration & Development 

  • Configure and extend ServiceNow Procurement and ITAM modules, including: 

  • Purchase Orders (PO) 

  • Purchase Requisitions (PR) 

  • Receiving Slips and Receiving Lines 

  • Build and maintain: 

  • Flow Designer flows 

  • Script Includes 

  • REST integrations 

  • Error handling, logging, and retry mechanisms 

           System Ownership & Data Integrity 

  • Ensure: 

  • ServiceNow remains the system of record for assets and software entitlements 

  • SAP Ariba remains the system of record for procurement 

  • Troubleshoot and resolve: 

  • Integration failures 

  • Data mismatches 

  • Reconciliation issues 

Delivery & Support 

  • Support: 

  • User Acceptance Testing (UAT) 
     

  • Production deployments 

  • Post-go-live stabilization 

  • Provide: 

  • Technical documentation 

  • Knowledge transfer to internal teams 

  • Partner with cross-functional teams, including: 

  • IT Operations 

  • ITSM 

  • Procurement 

  • Finance 

  • Security Operations 

  • Translate business and procurement requirements into technical integration solutions 

  • Support decision-making related to: 

  • Software purchases originating in Ariba 

  • PR/PO closure conditions 

  • Rejected or canceled procurement scenarios 

  • Collaborate with Security Operations to ensure asset visibility supports: 

  • Vulnerability management 

  • CMDB accuracy 

  • Risk and compliance initiatives 
    Stakeholder Collaboration


    Qualifications:

  • 7+ years of hands-on ServiceNow experience 

  • Strong experience with: 

  • IT Asset Management Professional (HAM & SAM) 

  • Procurement and PO lifecycle 

  • IntegrationHub and Flow Designer 

  • Advanced server-side JavaScript (ServiceNow) 

  • SAP Ariba Knowledge 

  • Hands-on experience integrating with SAP Ariba APIs 

  • Strong understanding of: 

  • Purchase Requisitions (PR) 

  • Purchase Orders (PO), Contracts, Suppliers 

  • Financial and asset data models 

  • Approval, rejection, and receiving workflows 

  • Integration & Technical Skills 

  • REST / SOAP API integration 

  • Data mapping and transformation 

  • Strong troubleshooting and production support experience 

  • Solid understanding of procurement-to-asset lifecycle processes 

  • Experience with large-scale enterprise integrations 

  • Familiarity with CMDB and asset reconciliation processes 

  • Experience in regulated environments (finance, healthcare, etc.

    if you have interested send your CV, to [email protected]

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